We offer free returns within the Malaysia.
We have a 30-day return policy, which means you have 30days after receiving the item to request a return.
To start a return, you can contact us at roubabymy@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
You can always contact us for any return question at roubabymy@gmail.com.
Once received by our warehouse, returned items are processed within 10-14 working days.
Please note delivery fees are non-refundable.